Ticking off consumers - 2003-11-24
Complaints about the Internet and e-commerce made the list of top 10 categories that gave consumers the most trouble for the first time last year, a survey revealed Monday.
Here's the list of the top 10 areas that generated the most consumer complaints last year.
No. 4 offender: Credit. Complaints about predatory mortgage lending, credit card fees and billing, credit repair and reporting, and very pricey small loans helped push "credit" up one notch from the No. 5 slot it held in 2001.
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