WaMu settles mortgage service suit - 2003-09-17
Washington Mutual agreed to help solve the account problems of individual customers who said the bank lost mortgage payments, imposed erroneous fees and mishandled payment of property taxes.
In a settlement with three law firms representing about 1,000 customers, WaMu agreed to hear the individual complaints and review any disputes. WaMu will take steps to correct account problems on a case-by-case basis.
Read the full story at Seattle Times