Endowment mortgage complaints 'cost £24m' - 2004-03-22
The handling of a record number of complaints regarding endowment mortgages cost the Financial Ombudsman Service (FOS) around £24m this year, it emerged today.
The Ombudsman expects to have investigated around 100,000 complaints during the year to the end of March, around 50,000 of which relate to endowment mortgages.
Read the full story at Guardian Unlimited